Choose the right starting point for a Nashville account
If the vehicle has a current Nashville location, provide that address with the lender’s authorization and vehicle details. If the address is old or the vehicle has not been located, explain what has already been checked so the request can be reviewed as a locate problem instead.
For details about the full service, visit our Nashville vehicle-repossession page. For geographic coverage, the Davidson County page addresses the broader county market.
Give an address that an agent can assess
A street address may point to a residence, an apartment building, a business, or a parking facility. Add the unit, lot name, or other identifying details that explain the lead. Record when the vehicle was last seen and how it was identified.
Describe access restrictions without assuming they can be bypassed. A gate, enclosed parking area, or another person’s control of the property can affect whether an attempt is possible. The field decision must account for the situation at the location.
Use one reference through updates and recovery
- Put the lender’s account reference and VIN on updates.
- Identify the person who can hold or cancel the order.
- Separate a new location lead from a change in authorization.
- State the storage or delivery instruction after recovery.
Send the request with the supporting documents
Use the contact form for the initial inquiry, or call (615) 787-7375 to discuss the assignment. The order still needs the lender authorization and supporting information listed in our document checklist.
Keep the lender contact available to answer questions about an incomplete packet or a changed instruction. That helps the case move toward a clear next decision.